Website Privacy Policy
Effective Date: September 18, 2026
Certified Hand Therapy Services, LLC (“CHTS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains the types of information that may be collected through our website, how that information may be used, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide to us through our website, including your name, email address, telephone number, and other information you choose to submit through contact forms, newsletter sign-ups, or other website features.
Our website may also automatically collect certain technical information, such as browser type, device information, IP address, pages visited, and general website usage information through cookies, analytics tools, and similar technologies.
How We Use Information
Information collected through our website may be used to respond to inquiries, provide requested information, communicate about our services, send communications that you have requested or subscribed to, maintain and improve our website, and protect the security and functionality of our website.
We do not sell your personal information.
Health Information and Patient Communications
This website is not intended to serve as a substitute for secure communication with your healthcare provider. Please do not submit sensitive medical or health information through general website contact forms or email unless specifically instructed to do so through an approved method.
Information that constitutes protected health information (“PHI”) and is received or maintained by CHTS in connection with providing healthcare services is handled in accordance with applicable federal and state privacy requirements and our Notice of Privacy Practices.
Cookies and Website Analytics
Our website is hosted through Squarespace and may use cookies and similar technologies necessary for website functionality, security, analytics, and performance. Certain third-party services integrated with the website may also use cookies or similar technologies.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.
Email Communications
If you subscribe to our newsletter or other email communications, we may use the information you provide to send those communications. You may unsubscribe from marketing or newsletter emails by using the unsubscribe option included in those messages.
Employment Applications
Our website may provide links to employment opportunities hosted through a third-party recruiting platform. Information submitted as part of an employment application may be collected and processed through that platform and used by CHTS for recruiting, applicant evaluation, hiring, and related employment purposes.
Applicants should review any privacy information presented through the recruiting platform when submitting an application.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services to provide certain website features. CHTS is not responsible for the privacy practices or content of independently operated third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.
Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no website or electronic transmission method can be guaranteed to be completely secure.
Children's Privacy
Our website is intended to provide general information about our practice and services and is not directed specifically toward children for the purpose of collecting personal information. Parents or legal guardians should contact us regarding questions about information concerning a minor.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or applicable requirements. Updates will be posted on this page with a revised effective date.
Contact Us
Questions regarding this Website Privacy Policy may be directed to:
Certified Hand Therapy Services, LLC
2299 Pearl Street, Suite 300
Boulder, Colorado 80302
Phone: (720) 845-0001
Email: certifiedhandtherapy@gmail.com
Information We May Collect
The information we collect depends on how you interact with our website and may include:
Name
Email address
Telephone number
Communication preferences
Information submitted when requesting an appointment or information about our services
The service or type of care you are interested in
A brief description of the reason you are seeking care
Workshop or event registration information
Billing and transaction information related to purchases
Email newsletter subscription preferences
Other information you voluntarily provide through the website
Our website and service providers may also automatically collect certain technical information associated with your visit, such as device and browser information, IP address, pages visited, referring pages, and information about how visitors interact with the website.
Appointment and Service Requests
Our website allows prospective and existing patients to initiate contact with Certified Hand Therapy Services regarding appointments and available services.
When submitting a request, you may provide your contact information, identify a particular service you are interested in, or provide a brief description of the reason you are seeking care.
Please provide only the information reasonably necessary for our team to respond to your request. Detailed medical histories, financial information, insurance identification numbers, or other sensitive information should not be submitted through a general website contact form unless specifically requested by our staff through an appropriate method.
Information submitted in connection with a request for healthcare services will be handled in accordance with applicable privacy and security requirements and, when applicable, our Notice of Privacy Practices.
Submitting an online request does not schedule or guarantee an appointment. A member of our team will contact you to discuss your request and complete the scheduling process.
Online forms should not be used for medical emergencies or other urgent medical concerns.
How We Use Information
We may use information collected through our website to:
Respond to appointment and service inquiries
Contact individuals who request information from our office
Facilitate workshop and event registrations
Process purchases and payments
Communicate information related to registrations or purchases
Provide information about our services, programs, resources, and events
Send newsletters or other communications when you have chosen to receive them
Operate, maintain, secure, and improve our website
Understand how visitors interact with our website
Maintain appropriate business and administrative records
Comply with applicable legal and regulatory requirements
Workshops, Events, and Purchases
If you subscribe to Hand Therapy Connect, another newsletter, or other promotional communications, we may use the contact information you provide to send those communications.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the communication.
Unsubscribing from promotional communications does not prevent us from sending necessary administrative or transactional communications related to an appointment request, workshop registration, purchase, or other service you have requested.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, security, preferences, analytics, and other website features.
Your browser may allow you to limit, block, or delete cookies. Certain portions of the website may not function as intended when some technologies are disabled.
Third-Party Services
Certified Hand Therapy Services may use third-party service providers to support the operation of our website and related business functions, including website hosting, payment processing, email communications, analytics, and other services.
These providers may collect or process information according to their own privacy policies and contractual obligations.